Friday, August 11, 2006

Its the Little Things

"Everyone is trying to accomplish something big, not realizing life is made up of little things." by Frank Clark

I find in my business this is particularly true. Small acts of customer service can lead to continued sales. Small things we do to help our customers be profitable and frequently rewarded with sales.

Computer distribution is particularly harsh. Low margin. The only way to be profitable is to watch every penny. We need to continually seek new efficiencies. It is the little things that make a company profitable. I am often asked how to be a business success and the answer is "there is no one answer, it is the little things".

In personal life, I find the small kindnesses often have the greatest impacts.

In my personal life I know the little things add up to make me the person that I am. Its all about habits. Health is an easy one to see this in. Walking one mile per day burns 10 pounds per year. Eating one chocolate bar per day adds 20 pounds per year.

I always try to work on my success habits. We are a product of what we repeatedly do.

Off to accomplish big things by doing the little things.


At 7:20 PM, Blogger serenity said...

I couldn't agree more. The smallest kindnesses we extend to ourselves and to those around us are what make the biggest difference. Thank you for the inspiring post. Wonderful! Have a blessed and restful weekend.

At 2:31 PM, Blogger steven edward streight said...

Yes, big things are merely collective cohesions of lots of little things.

Often we plug away at something, like a blog, or a corporation, or a family, and see few "results".

I guess we must do many things, not for "results" but for principle. But sooner or later, the desired results, with new challenges and opportunities, arrive.

The founder of Digital Hollywood recently posted a couple of comments on my article about the new Google video "enhancements". I was amazed at his valuing my remarks.

We must keep improving and evaluating everything all the time. Hectic, perhaps, but vital.

At 2:24 AM, Anonymous Anonymous said...

I agree with you - the smallest things can make a huge difference (good and bad differences).

You've talked about Enron and creating efficiencies - and I think about the movers and shakers in the technology community.

Google - they suprise me to no end when it comes to how they treat their employees. It's truly benefits galore over there, and I wonder how on earth a company can afford to keep investors by doing this... "A scoop of ice cream between two old-fashioned oatmeal cookies dipped in chocolate? This is no ordinary dessert.

And indeed the Google version is no ordinary IT'S IT. Google chef Nate Keller worked with the fine folks at IT'S IT to produce a natural, locally sourced, trans-fat-free rendition of their excellent treat. Served only in our Mountain View cafe, it's even got a Google logo on the wrapper. "

Apple - do they really need to have a huge glass cube on top of their flagship store. Steve Jobs through his second startup, NeXT, into trouble early on by focusing on useless aesthetics of the computer and even the office (a stair case with no supports or something along those lines.)

That said, Steve Jobs is no idiot - is there a method to Google's and Apple's madness and is frivolous spending sometimes necessary.

At 1:16 AM, Anonymous Anonymous said...

just now, i was complaining the boring work and life.It works! thank you.

At 9:12 PM, Anonymous Anonymous said...

One of my favourite quotes, which this post reminded me of, is:

Show me a man who cannot bother to do little things, and I'll show you a man who cannot be trusted to do big things.
- Lawrence Bell

Right on.


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